WORLDPERKS SERVICE CENTERS DIRECTORY
WORLDPERKS PARTNER DIRECTORY
- Hotel Partners
- Car Partners
- Telecommunication Partners
- Online Partners
- Restaurant
- Credit Card Partners
Note: 1-800 numbers are toll-free numbers and may only be available within the 50 United States, Micronesia and Canada. Outside North America, please contact your travel consultant or local Reservations office.
Australia
PO Box R 868 Royal Exchange N.S.W. 1225
Tel: (02) 9767 4330 Fax: (02) 9767 4334
Shanghai:
Suite 1007, Kerry Centre
No.1515 Nanjing Road West
Shanghai 200040, P.R. China
Guangzhou:
C509, China Hotel By Marriott
Liu Hua Lu, Guangzhou, 510015, P.R. China
Hong Kong*
Tel: 2810-4288 Fax: 2868-4148
*Northwest's Ticket Office in Hong Kong is closed on July 15, 2006. You can continue to make your flight reservations, issue tickets and enjoy enhanced WorldPerks® and other general reservation services by calling Northwest Reservations at 2810-4288. Alternatively, you can book and ticket your trip instantly or obtain all of your WorldPerks account information at nwa.com/hk.
Indonesia
Wisma Bumiputera, 3rd Floor, Jl. Jenderal,
Sudirman Kav. 75, Jakarta 12910
Tel: (021) 522-0512 Fax: (021) 570-1623
Japan
650-35 Nanae,
Tomisato-shi, Chiba, Japan 286-0293
Tel: 0120 120 747 (all Japan)
0476-31-8000 (mobile)
Fax: 0476-90-5756
WorldAccess: 0120-747-050 Automated Information Systems, toll-free, 24 hours a day
Korea
9th Floor, Seoul Finance Center,
84, Taepyung-ro 1-Ga
Choong-ku, Seoul 100-768
Tel: (02) 317-5555 Fax: (02) 732-6445
Malaysia
8.01, 8th Floor, Menara TA One, 22 Jalan P. Ramlee,
50250 Kuala Lumpur
Tel: (03) 2161-5901 Fax: (03) 2164-4648
Micronesia
601 Oak Street, Chisholm, MN 55719-1995, U.S.A.
Tel: 1-800-447-3757 Fax: (218) 254-7567
The Philippines
9th Floor, Athenaeum Building, 160 L. P. Leviste Street
Salcedo Village, Makati City, Metro Manila 1227
Tel: 63 (2) 841-8800 Fax: 63 (2) 814-0531
Singapore*
Tel: 6336-3371 Fax: 6339-2575
*Northwest's City Ticket Office in Singapore is closed on May 31, 2006. You can book and purchase Electronic tickets (E-tickets) directly with Northwest Reservations at 6336 3371. Alternatively, you can book and ticket your trip instantly at nwa.com/sg.
Taiwan*
Tel: (02) 2772-2188
0800-006-070 (Toll free for Southern Taiwan)
Fax: (02) 2778-0981
*Northwest's Ticket Office in Taiwan is closed on July 15, 2006. You can continue to make your flight reservations, issue Electronic tickets (E-tickets) and enjoy enhanced WorldPerks® and other general reservation services by calling Northwest Reservations at 2772-2188 or 0800-006-070 (for Southern Taiwan only). Alternatively, you can book and ticket your trip instantly or obtain all of your WorldPerks account information at nwa.com/tw.
Thailand
4th Floor, Peninsula Plaza, 153 Rajadamri Road,
Bangkok 10330
Tel: (66) 2-660-6999 Fax: (66) 2-652-1800
U.S.A. WorldPerks Service Center
601 Oak Street, Chisholm, MN 55719-1995, U.S.A.
Tel: 1-800-447-3757 Fax: (1) (218) 254-7567
Northwest Reservations
Australia Sydney 1-300-767-310
China 40081-40081 (Local call charges apply)
Hong Kong 2810-4288
Indonesia Jakarta (021) 520-3152
Japan Tokyo 0120 120 747 (all Japan), 0476-31-8000 (mobile)
Korea Seoul (02) 317-5555
Korea Busan (051) 469-7900
Malaysia Kuala Lumpur (03) 2161-5901
Micronesia 1-800-447-4747 (toll-free)
The Philippines Manila Tel: (02) 841 8800
Singapore 6336-3371
Taiwan (02) 2772-2188
0800-006-070 (Toll free for southern Taiwan)
Thailand Bangkok (66) 2-660-6900
Vietnam Ho Chi Minh City 84-8 848 3508
U.S.A. Award Travel
Reservations 1-800-44-PERKS
(1-800-447-3757)
Domestic
Reservations 1-800-225-2525
International
Reservations 1-800-447-4747
KLM Reservations
Australia Sydney 1300 392 192
China 4008-808-222
Hong Kong 2736-9188
Indonesia Jakarta (021) 252-6740
East Japan 03-3570-8770
West Japan 06-6345-6691
Korea 02-3483-1133
Malaysia Kuala Lumpur (03) 2711-9811
The Philippines Manila (02) 887-1202
Singapore 6823-2220
Taiwan Taipei (02) 2711-4055
Thailand Bangkok 1800-441 5560
Amsterdam (31)-20-4747-747
World Wide Web Addresses
Northwest Airlines nwa.com/asia
KLM www.klm.com
KLM Asia www.klm.com.tw
KLM Japan www.klm.co.jp
Continental www.flycontinental.com
Reservation: 1-800-833-1516
amerisuites.com
Retro Credit: Hyatt Gold Passport PO Box 27089 Omaha NE 68127-0089 U.S.A.
Tel: 1-800-30 HYATT (1-800-304-9288)
Best Western International
1-800-Western (1-800-937-8376), 0120-421-234(Japan toll-free) United Tours Co., Ltd, 800-1-100-235(Singapore)
bestwestern.com
Retro Credit:
PO Box 42007, Phoenix, AZ 85080-2007, U.S.A.
Candlewood® Suites
Reservations: 1-888-CANDLEW (888-226-3539)
candlewoodsuites.com
Retro Credit: Priority Club Rewards
Choice Hotels International®
Reservations: 1-800-4CHOICE (1-800-424-6423)
choicehotels.com
Retro Credit: Choice Service Center
2697 US Highway 50, Grand Junction, CO 81503, U.S.A.
Tel: 1-888-770-6800 Fax: 1-970-257-1062
Clarion®
Reservations: 1-800-4CHOICE (1-800-424-6423)
choicehotels.com
Retro Credit: Choice Service Center
2697 US Highway 50, Grand Junction, CO 81503, U.S.A.
Tel: 1-888-770-6800 Fax: 1-970-257-1062
Comfort Inn®
Reservations: 1-800-4CHOICE (1-800-424-6423)
choicehotels.com
Retro Credit: Choice Service Center
2697 US Highway 50, Grand Junction, CO 81503, U.S.A.
Tel: 1-888-770-6800 Fax: 1-970-257-1062
Comfort Suites®
Reservations: 1-800-4CHOICE (1-800-424-6423)
choicehotels.com
Retro Credit: Choice Service Center
2697 US Highway 50, Grand Junction, CO 81503, U.S.A.
Tel: 1-888-770-6800 Fax: 1-970-257-1062
Conrad®
Tokyo: (03) 5405-7300
Toll-free from outside Tokyo: 0120-404088
For all others, please contact the Hilton Reservations Worldwide office nearest to you.
hiltonhhonors.com
Country Inns & Suites by CarlsonSM
1-800-456-4000
countryinns.com
Courtyard® by Marriott
1-800-321-2211
(81-3) 5405-1511 (within Tokyo) or 0120-142-536 (within Japan)
courtyard.com
Retro Credit: Marriott Guest Services
Urban Shinbashi Building, 7th Floor, 4-5-1 Shinbashi
Minato-ku, Tokyo 105-0004, Japan
Tel: (81-3) 5405-1513 Fax: (81-3) 5472-3600
Crowne Plaza® Hotels and Resorts
1-800-2CROWNE (1-800-227-6963), 0120 489 381(Japan)
1-800-6787-1221 (Singapore) or (65) 6787-1221 (toll charges apply)
crowneplaza.com
Retro Credit: send to Priority Club Rewards
Doubletree®
Tokyo: (03) 5405-7300
Toll-free from outside Tokyo: 0120-404088
For all others, please contact the Hilton Reservations Worldwide office nearest to you.
hiltonhhonors.com
Econo Lodge®
Reservations: 1-800-4CHOICE (1-800-424-6423)
choicehotels.com
Retro Credit: Choice Service Center
2697 US Highway 50, Grand Junction, CO 81503, U.S.A.
Tel: 1-888-770-6800 Fax: 1-970-257-1062
Embassy Suites Hotels®
Tokyo: (03) 5405-7300
Toll-free from outside Tokyo: 0120-404088
For all others, please contact the Hilton Reservations Worldwide office nearest to you.
hiltonhhonors.com
Excel Hotel Tokyu
1-800-428-6598
tokyuhotels.co.jp
Fairfield Inns® by Marriott
1-800-228-2800
fairfieldinn.com
Retro Credit: contact Marriott Rewards 1-801-468-4000
Four Points® by Sheraton
1-800-325-3535, (81-3) 5423-6021 (Asia) or 0120-92-2448 (Japan toll-free)
(852) 2317-3388 (Hong Kong)
fourpoints.com
Retro Credit: send to Starwood Preferred Guest.
Hampton Inn®/Hampton Inn & Suites®
Tokyo: (03) 5405-7300
Toll-free from outside Tokyo: 0120-404088
For all others, please contact the Hilton Reservations Worldwide office nearest to you.
hiltonhhonors.com
Hawthorn Suites®
1-800-527-1133
hawthorn.com
Retro Credit: Hyatt Gold Passport
P.O. Box 27089, Omaha NE 68127-0089 U.S.A.
Tel: 1-800-30 HYATT(1-800-304-9288)
Hilton®
Tokyo: (03) 5405-7300
Toll-free from outside Tokyo: 0120-404088
For all others, please contact the Hilton Reservations Worldwide office nearest to you.
hiltonhhonors.com
Hilton Garden Inn®
Tokyo: (03) 5405-7300
Toll-free from outside Tokyo: 0120-404088
For all others, please contact the Hilton Reservations Worldwide office nearest to you.
hiltonhhonors.com
Hilton Grand Vacations Club®
1-800-445-8667
hgvc.com
Holiday Inn Express®
Reservations: 1-800-HOLIDAY/1-800-465-4329
0120-381-489 (Japan), 1-800-787-1221 (Singapore) or (65) 787-1221 (charges apply)
hiexpress.com
Retro Credit: send to Priority Club Rewards.
Holiday Inn Hotels and Resorts
Reservations: 1-800-HOLIDAY/1-800-465-4329
0120-381-489 (Japan), 1-800-6787-1221 (Singapore) or (65) 6787-1221 (charges apply)
holiday-inn.com
Retro Credit: send to Priority Club Rewards.
Homewood Suites® by Hilton
Tokyo: (03) 5405-7300
Toll-free from outside Tokyo: 0120-404088
For all others, please contact the Hilton Reservations Worldwide office nearest to you.
hiltonhhonors.com
Hotel Indigo
1-866-246-3446
hotelindigo.com
Hotel JAL City
Retro Credit:
4-11, Higashi-shinagawa 2-chome, Shinagawa-ku, Todyo 140-0002, Japan
Tel: 81-3-5460-7381, 0120-58-2586 (Japan toll-free)
Fax: 81-3-5460-7384
nikkohotels.com
Hyatt Hotels and Resorts®
1-800-233-1234, (81-3) 3288-1234 (Tokyo) or 0120-512-343 (Japan toll-free)
hyatt.com
Retro Credit:
P.O. Box 27089, Omaha, NE 68127-0089, U.S.A.
Fax: (1) 402-593-9449
InterContinental® Hotels and Resorts
1-800-327-0200, 0120-455-655 (Japan), 1-800-6245-7615(Singapore toll-free) or (65) 6245-7615 (toll charges apply)
intercontinental.com
Retro Credit: send to Priority Club Rewards.
J.W. Marriott® Hotels and Resorts
1-800-228-9290
(81-3) 5405-1511 (within Tokyo) or 0120-142-536 (within Japan)
marriott.com
Retro Credit: Marriott Guest Services
Urban Shinbashi Building, 7th Floor, 4-5-1 Shinbashi Minato-ku, Tokyo 105-0004, Japan
Tel: (81-3) 5405-1513 Fax: (81-3) 5472-3600
Le Meridien
Reservation: 1-800-543-4300
lemeridien.com
Retro Credit: Starwood retro request - Le Meridien
Starwood Preferred Guest Program
P.O. Box 6020 Lancaster CA 93539 U.S.A.
Tel: 1-800-328-6242 Fax: 1-519-633-2776
Email: airlineretros.00stt@starwoodhotels.com
MainStay Suites®
Reservations: 1-800-4CHOICE (1-800-424-6423)
choicehotels.com
Retro Credit: Choice Service Center
2697 US highway 50, Grand Junction, CO 81503, U.S.A.
Tel: 1-888-770-6800 Fax: 1-970-257-1062
Marriott® International
1-800-228-9290
marriott.com/marriott
Marriott Vacation ClubSM International
1-800-845-5279
marriott.com/vacationclub
New Otani Hotels
0120-227021(toll free in Japan)
newotani.co.jp/en
Retro Credit: International Marketing Department
4-1 Kioi-cho Chiyoda-ku, Tokyo 102-8578, Japan
Tel: (81-3) 3221-2007 Fax: (81-3) 3221-4149
Nikko Hotels International
Retro Credit:
4-11, Higashi-shinagawa 2-chome, Shinagawa-ku, Todyo 140-0002, Japan
Tel: 81-3-5460-7381, 0120-58-2586 (Japan toll-free)
Fax: 81-3-5460-7384
nikkohotels.com
Okura Frontier Selection
1-800-526-2281
www.okura.com
In Japan: 0120-003741 (toll-free)
www.hotelokura.co.jp
Retro Credit: Airline Mileage Desk
Tel: 81-3-3224-7263
Fax: 81-3-3224-7264
ohr@hotelokura.co.jp
Okura Hotels & Resorts
1-800-526-2281
www.okura.com
In Japan: 0120-003741 (toll-free)
www.hotelokura.co.jp
Retro Credit: Airline Mileage Desk
Tel: 81-3-3224-7263
Fax: 81-3-3224-7264
ohr@hotelokura.co.jp
Pan Pacific Hotels and Resorts
7 Raffles Boulevard, #01-050, Marina Square, Singapore 039595
Tel: 1-800-3396-3229 (Singapore toll-free)
Tel: 001-800-3396-3229 (Hong Kong toll-free)
Tel: 0120-001-800 (Japan toll-free)
Tel: 00-800-3396-3229 (Malaysia toll-free)
Fax: (65) 6339-5787
panpac.com
Park Inn®
1-800-670-7275
parkinn.com
Park Plaza® Hotels & Resorts
1-800-814-7000
parkplaza.com
Priority Club® Worldwide
5 Tampines Central 6, #02-18 Telepark
Singapore 529482
(65) 6245-2716 (charges apply, 0120-566-955 (Japan, 1-800-245-2711 Singapore
(MTF)
Fax: (65) 6260-8336(charges apply)
Email: pc.apcro@basshotels.com
Quality®
Reservations: 1-800-4CHOICE (1-800-424-6423)
choicehotels.com
Retro Credit: Choice Service Center
2697 US Highway 50, Grand Junction, CO 81503, U.S.A.
Tel: 1-888-770-6800 Fax: 1-970-257-1062
Radisson® Hotels & Resorts
1-800-333-3333, 00531-65-3648 (Japan)
800-96-8356 (Hong Kong), 800-616-1283 (Singapore)
radisson.com
Retro Credit:
Radisson Service Center and Radisson Gold Rewards Processing (Attention RPM processing)
Mail Stop 8260, 12755 State Highway 55, Plymouth, MN 55441, U.S.A.
Regent International Hotels
1-800-545-4000, 800-96-8384 (Hong Kong)
00531-61-3333 (Japan), 800-6161-777 (Singapore)
regenthotels.com
Retro Credit: send your retro credit request to your local WorldPerks Service Center
Renaissance® Hotels, Resorts and Suites
1-800-468-3571
(81-3) 5405-1511 (within Tokyo) or 0120-142-536 (within Japan)
renaissancehotels.com
Retro Credit: Marriott Guest Services
Urban Shinbashi Building, 7th Floor, 4-5-1 Shinbashi
Minato-ku, Tokyo 105-0004, Japan
Tel: (81-3) 5405-1513 Fax: (81-3) 5472-3600
Residence Inn® by Marriott
1-800-331-3131
marriott.com/residenceinn
Retro Credit: Marriott Rewards 1-801-468-4000
Rodeway Inn®
Reservations: 1-800-4CHOICE (1-800-424-6423)
choicehotels.com
Retro Credit: Choice Service Center
2697 US Highway 50, Grand Junction, CO 81503, U.S.A.
Tel: 1-888-770-6800 Fax: 1-970-257-1062
Scandic Hotels
1-800-446-6677
hamptoninn.com
Retro Credit: Hilton Hhonors Service Center
PO Box 9003, Addison, TX 75001-9003, U.S.A.
Tel: 1-800-548-8690 Fax: 1-972-788-1818
Shangri-La Hotels & Resorts
1-800-942-5050
(852) 2331-6688 (Hong Kong), 0120 06 7744 (Japan toll-free), (65) 6235-1666 (Singapore)
shangri-la.com
Retro Credit: Shangri-La Central Reservations Office
Kowloon Shangri-La, Hong Kong
64 Mody Road, Kowloon, Hong Kong SAR
Sheraton Hotels & Resorts
1-800-325-3535, (81-3) 5423-6021 (Asia) or 0120-00-3535 (Japan toll-free)
sheraton.com
Retro Credit: send to Starwood Preferred Guest.
Sleep Inn®
Reservations: 1-800-4CHOICE (1-800-424-6423)
choicehotels.com
Retro Credit: Choice Service Center
2697 US Highway 50, Grand Junction, CO 81503, U.S.A.
Tel: 1-888-770-6800 Fax: 1-970-257-1062
SpringHill Suites® by Marriott
1-888-287-9400
marriott.com/springhill
Retro Credit: Marriott Rewards 1-801-468-4000
St. Regis®
1-800-325-DLUX/1-800-325-3589
(81-3) 5423-6063 or 0120-92-2334 (Japan toll-free)
stregis.com
Retro Credit: send to Starwood Preferred Guest.
Starwood Preferred Guest
Singapore: 238B Thomson Road, #14-1 Novena Square Tower B, Singapore 307685
Tel: (65) 6836-7688 Fax: (65) 6256-7449
Tokyo: Seiwa Ebisu Bldg 6F, 1-18-14 Ebisu Shibuya-ku, Tokyo 150-0013, Japan
Tel: (81-3) 5423-6068/ 0120-92-5212 (Japan toll-free)
Fax: (81-3) 5423-4821
Staybridge Suites® by Holiday Inn®
Reservations: 1-800-238-8000, there is no staybridge in Asia Pacific
staybridge.com
Retro Credit: send to Priority Club Rewards.
Summerfield Suites®
summerfieldsuites.com
Reservations: 1 877-999-3223
Retro Credit: Hyatt Gold Passport
P.O. Box 27089 Omaha NE 68127-0089 U.S.A.
Tel: 1-800-30 HYATT (1-800-304-9288)
The Luxury Collection®
1-800-325-DLUX/1-800-325-3589, 0120-92-5651 (Japan toll-free)
(81-3) 5423-6063 (Asia)
luxurycollection.com
Retro Credit: send to Starwood Preferred Guest.
Tokyu Hotel
Excel Hotel Tokyu
Tokyu Inn
Tokyu Resort
(81-3) 3462-0109(Japan)
*North America
(1) 800-428-6598(42-TOKYU) / US&Canada
(1) 212-490-0456 / Outside US
*Europe
0800-371-163 / U.K.
00800-486-59800 / France & Germany
(44) 207-436-1046 / Other European Countries
tokyuhotels.co.jp/en/
Fax: (65) 6339-5787
Retro Credit: 7 Raffles Boulevard, #01-050 Marine Square, Singapore 039595
TownePlace Suites® by Marriott
1-800-257-3000
marriott.com/towneplace
Retro Credit: Marriott Rewards Tel: 1-801-468-4000
Traders Hotels
1-800-942-5050, (852) 2331-6688 (Hong Kong)
(81-3) 3263-7071 (Japan), (65) 6235-1666 (Singapore)
Retro Credit: send to Shangri-La Hotels and Resorts
W Hotels®
1-877-WHOTELS, (1-877-946-8357)
(81-3) 5423-6021 (Asia), 0120-92-5262 (Japan toll-free)
whotels.com
Retro Credit: send to Starwood Preferred Guest.
Westin Hotels & Resorts
1-800-WESTIN1, (1-800-937-8461)
(81-3) 5423-4811 (Rest of Asia) or 0120-92-5956 (Japan toll-free)
westin.com
Retro Credit: send to Starwood Preferred Guest.
WORLDHOTELS
1-800-223-5652
worldhotels.com
Retro Credit: WORLDHOTELS
7009 Drive Phillips Boulevard Suite 250
Orlando FL 32819 U.S.A.
Tel: 407.363.9300 Fax: 407.363.9963
worldperks@worldhotels.com
Alamo Rent A Car®
www.alamo.com
creleations@goalamo.com
Reservations: 1-800-GO-ALAMO (1-800-462-5266)
Dollar Rent A Car
www.dollar.com
Retro Credit: Dollar Rent A Car, Inc.
Attn: Mrs. Marti Jackson
Dollar Thrifty Automotive Group
5330 E. 31st Street, 9W6
Tulsa, OK 74135
phone: 918-669-2533
email: marti.jackson@dtag.com
National Car Rental®
www.nationalcar.com
1-800-468-3334,
Monday - Friday,
8 AM - 9 PM EST
National Car Rental
Customer Service
Department
208 St. James Ave.
Charleston, SC 29445
Thrifty Car Rental
www.thrifty.com
Retro Credit: Thrifty Rent-A-Car System Inc.
Attn: Mrs. Marti Jackson
Dollar Thrifty Automotive Group
5330 E. 31st Street, 9W6
Tulsa, OK 74135
phone: 918-669-2533
email: marti.jackson@dtag.com
IT&E
IT&E Customer Service Center
Tel: 646-8886 Fax: 646-4723
P.O. Box 24881 - GNF, Guam 96921
NetMile
Customer Service Center
E-mail address: support@netmile.co.jp
WorldPerks Mile Mall
Customer Service Center
03-6387-0133 (Japan)
Fax 03-6670-5251 (Japan)
E-mail address: customer@milemall.jp
Dining For Miles
Customer Service
03-6387-0131 (Japan)
Fax 03-6670-5251 (Japan)
www.dfm.dining.ne.jp
Citibank VISA® / MasterCard®
24-Hour CitiPhone Service
Guam (1-671) 477-2484
Hong Kong (852) 2860-0333
Indonesia (62-21) 252-9999
Japan 0120-003-081 (local in Japan)
(81-3) 3472-6700 (outside of Japan)
Malaysia (60-3) 2383-0000
Philippines (63-2) 995-9999
Singapore (65) 6225-5225
Taiwan (886-2) 2576-8000
Thailand (66-2) 232-2484
www.citibank.com
DC Card
DC Happy Present
Japan 03-3464-1561
Diners Club® International
Australia 1-300-360-060
Hong Kong (852) 2860-1888
Japan 0120-074-024 (local in Japan)
(81-3) 3570-1200 (outside of Japan)
Malaysia (60-3) 2161-1055
Philippines (63-2) 887-9188
Singapore (65) 6416-0905
Taiwan (886-2) 2576-5888
Thailand (66-2) 238-3660
JCB
JCB Information Center
0120-015-870 (Japanese)
(0422)40-8118(English)
Taishin Bank - Taiwan
24-Hour Customer Service:
(02) 2655-3355
Auto-fax number:
(02) 8798-9098
www.taishinbank.com.tw/card
