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Checking In

Northwest has facilities and people worldwide to assist you as you travel. Here are some tips for helping you on the way to your flight:

1. When should I get to the airport?  

For most domestic flights, it's recommended that you arrive to check in at least 75 minutes before your flight is scheduled to depart and at least 120 minutes before the scheduled departure of your international flight.

2. Has Northwest established minimum check-in requirement times?  

Yes. If a customer does not check in and board the aircraft by the time outlined in the following table, they risk losing their seat assignment and having their reservation canceled. Customers also risk having their luggage and themselves rerouted on the next available departure.

Note: Failure to check in within these time limits will affect all downline/connecting and return trip segments. In addition, if a customer does not check luggage by the time listed below, Northwest has the right to deny check-in of the customer and luggage. Northwest also retains the right, at its sole discretion, to allow check-in within these times when its representatives deem circumstances warrant. At minimum, Northwest will not assume the expense of delivering luggage to customers who check in late or voluntarily separate from their luggage (see "Arriving at Your Destination" for details on voluntary separation). 

Standard Passenger & Luggage Check-In   
Check-In From:     To: US Domestic including Hawaii     To: International including Canada / Mexico / Caribbean / Puerto Rico / trans-Atlantic / trans-Pacific / intra-Asia    
Check-In     Be onboard     Check-In     Be onboard    
Domestic including Hawaii     30 Min.     15 Min.     60 Min.     30 Min.    
Atlanta / Denver /
Los Angeles / Newark / Tampa / Washington, D.C.-Dulles    

45 Min.

15 Min.

60 Min.

30 Min.

Las Vegas     60 Min.     15 Min.     60 Min.     30 Min.    
International including Canada / Mexico / Caribbean / Puerto Rico / trans-Atlantic / trans-Pacific / intra-Asia     60 Min.     30 Min.     60 Min.     30 Min.    
3. What are Northwest's luggage policies?  

For tickets purchased prior to July 10, 2008, Northwest's free luggage allowance per ticketed customer is one piece of checked luggage, not to exceed a maximum weight of 50 pounds or a maximum total linear dimension (length plus width plus height) of 62 inches. Passengers are also allowed one piece of carry-on luggage (maximum linear dimension of 45 inches) plus a purse, briefcase or laptop.

For tickets purchased on/after July 10, 2008, Northwest's luggage allowance per ticketed customer will be USD$15 for the first checked piece, USD$25 for the second checked piece and USD$100 for the third and subsequent checked pieces. These charges are each-way. View Domestic Luggage Allowance policy.

Northwest also offers an innovative luggage delivery service as an alternative to checking your luggage. Northwest has teamed with Sports Express, the premier sports equipment and luggage delivery service, to offer you this innovative travel convenience.

  • Sports Express will pick up your luggage, skis, golf clubs or other sports equipment at your home or office and deliver it to your destination. Door to door. On Time. GuaranteedTM. Pick up and delivery is available anywhere within the U.S. 50 states or the United Kingdom.

4. Can I check if Northwest flights are arriving and departing on time?  

Northwest provides Internet and phone access to check flight arrival and departure times. You can check flights on Northwest's web site, nwa.com, or call us at 1-800-441-1818 and follow the flight information prompts. Northwest also offers My NWA Info Travel Alerts, a free service that allows customers to register once on nwa.com and receive automated flight notifications. My NWA Info notifications can be sent to your e-mail, phone, pager or wireless handheld device.

5. Where can I check in?  

Several convenient options are available for day-of-travel check in:

nwa.com check-in and Self-service Check-in: Use time-saving nwa.com check-in, available at www.nwa.com, between 24 hours and 60 minutes in advance of your flight departure to check in and print your own boarding pass from your home, office or other location.  Customers who use nwa.com check-in can check luggage at a self-service check-in kiosk, use curbside or lobby luggage check, or see a Northwest agent. Northwest has more than 1,100 Self-service Check-in kiosks located in more than 200 airports worldwide. Self-service Check-in kiosks allow customers to check in, print their boarding pass and check luggage quickly and conveniently.

Curbside Service: In many situations you can check your luggage to your final destination at Northwest's curbside service location after using nwa.com check-in or before proceeding to a Self-service Check-in kiosk to obtain your boarding pass. Northwest has installed Self-service Check-in kiosks curbside at several locations for convenient one-stop processing. 

Airport Check-in: Customers may check their luggage, check-in for their flight and obtain their boarding pass at Northwest check-in counters located in the main lobby of Northwest airports. In some larger airport locations, separate counter sections are available for services such as checking in for international flights or processing large groups traveling together.

6. How much luggage am I permitted to check?  

For tickets purchased prior to July 10, 2008, Northwest's free luggage allowance per ticketed customer is one piece of checked luggage, not to exceed a maximum weight of 50 pounds or a maximum total linear dimension (length plus width plus height) of 62 inches. Passengers are also allowed one piece of carry-on luggage (maximum linear dimension of 45 inches) plus a purse, briefcase or laptop.

For tickets purchased on/after July 10, 2008, Northwest's luggage allowance per ticketed customer will be USD$15 for the first checked piece, USD$25 for the second checked piece and USD$100 for the third and subsequent checked pieces. These charges are each-way. View Domestic Luggage Allowance policy.

Northwest also offers an innovative luggage delivery service as an alternative to checking your luggage.  Northwest has teamed with Sports Express, the premier sports equipment and luggage delivery service, to offer you this innovative travel convenience.  Sports Express will pick up your luggage skis, golf clubs or other sports equipment at your home or office and deliver it to your destination.  Door to door.  On-time.  GuaranteedTM.   Pick up and delivery is available anywhere within the US 50 states or the United Kingdom.  For more information, refer to the Luggage Services section of www.nwa.com

To minimize the risk of lost luggage, customers are advised to tag all checked luggage with their name, address and phone number and to include the same information inside each bag.  Northwest provides blank luggage tags at each airport check-in counter to assist customers with identifying their bags.

7. What is Northwest's Policy for Carry-on Luggage?  

Each ticketed customer may carry on one bag, which must fit in the overhead bin or under the seat (as determined by the "sizing" container located at all Northwest ticket counter
and gate locations) and one "plus item such as" a purse, briefcase, laptop case, or other special item.  Luggage restriction exceptions are made for items such as wheelchairs or other assist devices and strollers. Check with Northwest Reservations or your travel agent with specific questions.

Carry-on luggage may be subject to further restrictions due to space availability.

8. What documents do I need to get through the security checkpoint?  

You will need a boarding pass or verification card valid for a flight that day to pass through security checkpoints.  Also, carry government-issued photo identification with you at all times.

9. Will I be required to pass through a security screening?  

All air travelers will encounter security screening before gaining admittance to an aircraft. Only ticketed customers are allowed beyond the security screening checkpoints. Rules and regulations governing security-screening procedures are determined by government agencies, not by the individual airlines. As a result of TSA requirements, some travelers will be subject to hand-held metal detectors and 'pat down' searches at security checkpoints. In addition, you may encounter a physical search of your luggage. TSA recommends that you keep your luggage unlocked. Unlocked bags can be examined quickly. Locked bags will be opened if necessary, then resealed. That process could result in delay or damage. In some locations more than one security screening may be required.

Travelers with items such as cameras and film, computers, cell phones and other electrical equipment may usually pass through the security screening equipment without harm to their belongings, but it's wise to inquire with the screening personnel if you have a concern.  At some airports the airlines use screening equipment for checked luggage that may damage or destroy film.  For this reason it is advised that you only pack film in your carry-on luggage.

Anyone making statements about carrying an explosive device or weapon onboard an aircraft, even if made in jest, is subject to arrest and prosecution.

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