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Airport Self-service Check-in Kiosks

Self-service Check-in Kiosks are located throughout Northwest's Asia and North American airports and allow E-Ticket passengers to check in and obtain a boarding pass in as little as 30 seconds. In addition, Asia Self-service Check-in Kiosks are available in four Asian languages.

Check-in kiosks are also available at Tokyo's Narita Airport (NRT) as well as several other airports throughout Asia!

Self-service Check-in Kiosks can also be used to:

  • Check in at least 30 minutes before your flights to US destinations (including Hawaii)* and receive a boarding pass and E-Ticket receipt.
  • Check in at least 60 minutes before your flights to international destinations and receive a boarding pass and E-Ticket receipt.
  • Check baggage (select locations) or use curbside baggage check
  • Change or confirm your seat assignment
  • Update your reservation with your SkyMiles number
  • Add passport and visa information to your reservation
  • Obtain SkyMiles Medallion member upgrades
  • Upgrade to First Class on qualifying flight/fare with a Northwest E-FirstSM upgrade
  • Change flights when the fare permits

*Certain U.S. cities have domestic check-in minimums that exceed 30 minutes. View the exception list.

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