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NWA Airline Ticket Protector

Put your mind at ease by protecting yourself, your valuables and your travel. Northwest Airlines offers Trip Protector through our partner, Access America to provide you greater peace of mind and added protection when traveling.

Trip Protector may provide coverage for:

  • Reimbursement of the non-refundable portion of your travel investment if you have to cancel or interrupt your travel for a covered reason;
  • Reimbursement for unexpected travel expenses you might incur;
  • 24-hour access to emergency medical referrals and assistance;
  • Medical assistance abroad (your case will be monitored by staff back home)

**Not all benefits are available on all products, see terms and conditions for questions.

Covered reasons may include but not limited to:

  • Illness, Injury or Death of you, a covered family member or traveling companions
  • Jury duty, court order or subpoena requiring you to cancel your trip
  • Employer termination - if you or a traveling companion have been with the same employer for at least 3 continuous years, and are terminated through no fault of your own.
  • Fire, flood, burglary, vandalism or natural disasters making your home uninhabitable
  • You or a traveling companion being directly involved in a traffic accident while directly en route to departure

3 Easy Ways to Purchase:

  1. If you have not yet purchased your ticket. Select Trip Protector on the Purchase page when you buy your ticket on nwa.com.

  2. If you have already purchased your ticket and would like to add Trip Protector you may do so by clicking below or calling Access America toll free at 1-800-496-6903.

  3. Trip Protector is now available via nwa.com check-in for most Northwest E-Ticket customers checking in from the U.S. point of sale between 24 hours and 60 minutes prior to the scheduled departure time. Just look for Trip Protector under the Travel Options.

  4. Our partner Access America is the market leader and provides:

    • Superior customer service
    • Fast, fair claim processing
    • Satisfaction Guarantee
    • Access America will provide a full refund of the premium within 10 days of purchase, as long as you have not yet departed or filed a claim. No refunds shall be paid after 10 days of purchasing the program.

    Please refer to the Certificate of Insurance/Policy for coverage information and the limitations, conditions and exclusions that may apply. You can purchase the Access America Trip Protector insurance product up to the day before your departure, but we recommend you purchase as early as possible to maximize your Trip Cancellation coverage period.

    **Access America branded plans are underwritten by BCS Insurance Company, rated "A-" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 or 52.401, or Jefferson Insurance Company, rated "A" (Excellent) by A.M. Best Co., under Jefferson Form No. 101-C-XX-01 or 101-P-XX-01, depending on the insured's state of residence. World Access Service Corp., a company of Mondial Assistance, is the producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between World Access Service Corp. and Jefferson Insurance Company.

    Please be advised: This optional coverage may duplicate coverage already provided by your personal auto insurance policy, homeowner's insurance policy, personal liability insurance policy or other source of coverage. This insurance is not required in connection with the Insured's purchase of travel tickets.

    California Residents: If you are purchasing a plan that includes Emergency Medical and Dental Benefits, please note the following: This plan contains disability insurance benefits or health insurance benefits, or both, that only apply during the covered trip. You may have coverage from other sources that already provides you with these benefits. You should review your existing policies. If you have any questions about your current coverage, call your insurer or health plan. We are doing business in California as WASC Insurance Agency. CA License # is 0B01400.

    Florida residents: The benefits of the Policy providing your coverage are governed primarily by the law of a state other than Florida.

    Plan may not be available in all jurisdictions.

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