SkyMiles Account Inquiries
Where to write with questions about your account
Important Telephone Numbers
For flight reservations and SkyMiles partners
SkyMiles Service Centers have been established and staffed to handle all aspects of your account. All inquiries regarding your SkyMiles account must be submitted in writing.
Current SkyMiles rules and regulations are in the SkyMiles Tariff, located at every Northwest Airlines® Airport Ticket Office. You may also write to the SkyMiles Service Center to request a copy of the most current Member's Guide.
For residents of the United States, Canada, Mexico and Guam:
Northwest Airlines
SkyMiles Customer Service Center
601 Oak Street
Chisholm, MN 55719-1995
U.S.A.
For residents of Asia and the Pacific:
Northwest Airlines, Inc.
Asia Pacific SkyMiles
1808 Cosco Tower
183 Queen's Road Central, Hong Kong
(All toll-free numbers may be used within the 48 contiguous United States and Canada only.)
SkyMiles Automated Account Information Line
1-800-327-2881
Award Travel Reservations/Customer Service Center
1-800-447-3757
Domestic Reservations
1-800-225-2525
International Reservations
1-800-447-4747
Flight Information
1-800-441-1818
(If you reside outside the United States or Canada, call your local Northwest Airlines office for reservations and flight information.)
VIP Same Day Package Service
1-800-638-7337
Delta Vacations®
1-800-800-1504
Partner Reservations
and Information
For information on airline partners, click here
For information on all other SkyMiles Mileage Partners, click here
