Northwest/KLM Phone Numbers

nwa.com Support    1-800-692-6955   
nwa.com Car / Hotel / Activities Support    1-800-841-8386   
Northwest Airlines Reservations    1-800-225-2525    
Deaf/Hard of Hearing (TTY/TDD)    1-800-328-2298   
Asian Language Reservations
• Cantonese
• Japanese
• Korean
• Mandarin   
1-800-692-8011
1-800-692-2345
1-800-692-1165
1-800-692-4410   
French Language Reservations    1-800-345-7458   
Spanish Language Reservations    1-800-345-7411   
Flight Information    1-800-441-1818   
Cargo Customer Sales and Service    1-800-692-2746   
Baggage Services    1-800-745-9798   
Refunds    1-612-726-2422   
Customer Care (for post date travel issues)    1-701-420-6282   
Passenger Refunds    1-612-726-2422
Mon-Fri 8:00 am - 4:00 pm CT    
WorldPerks Service Center (for mileage questions and WorldPerks account maintenance)    1-800-447-3757
5:00 am to 12:30 am CT   
WorldPerks Elite Line (for Elite members calling from within North America, including U.S., Canada, Puerto Rico, U.S. Virgin Islands, Guam and Saipan)    Refer to the back of the
Elite Member Card   
WorldPerks Elite Line (for Elite members calling from outside North America)    1-218-254-7725
Toll Call (please note area code)