Now all WorldPerks Elite members will enjoy complimentary First Class upgrades on most North America Delta and Northwest-operated flights (excluding Hawaii). SkyMiles Medallion members may also take advantage of this reciprocal upgrade policy.
Both Northwest and Delta systems will automatically upgrade WorldPerks Elite members for all bookings made after October 28, 2008.
- Elimination of WorldPerks award fuel surcharges – Effective immediately, Northwest has eliminated fuel surcharges assessed for WorldPerks award travel. The surcharges were instituted earlier this year in response to unprecedented fuel costs.
- Reduction of the Direct Ticketing Charge – Previously known as the “Call Center Ticketing Fee”, effective November 6, 2008, Northwest will reduce the fee assessed for award tickets purchased over the phone from a Reservations agent from $25 to $20.
- Elimination of the Call Center Assistance Fee – Effective November 6, 2008, members are now able to request specific seat assignments or make voluntary itinerary changes via nwa.com or a Reservations agent for no additional fee.
WorldPerks members may now earn and redeem miles for travel on China Eastern flights. Headquartered in Shanghai, China Eastern serves more than 670 routes within China and to/from Asia, Australia, the United States, Canada, Europe and South Africa. Learn more about travel on China Eastern.
Travel to destinations in China becomes even more convenient when Northwest launches our Detroit to Shanghai nonstop flight beginning March 28, 2009.
WorldPerks members may now search for and book award travel on Air Europa, China Southern, Copa Airlines, Kenya Airways, Kingfisher, and Korean Air. This is in addition to Northwest, Aeroflot, Aeromexico, Air France, Continental, KLM, Delta, Alaska, Hawaiian and Midwest. Make your next award travel reservation on nwa.com today.
Get 25% more when you use WorldPerks Buy and Gift Miles in the months of November and DecemberLooking for that perfect gift? Receive or Gift 25% more miles when you purchase miles through the WorldPerks Buy or Gift Miles programs. Offer is valid from November 3, 2008 to December 29, 2008. For further details please visit the Buy and Gift Miles homepage.
WorldPerks welcomes 800wine.comRelax and enjoy a bit of wine country, while earning 10 WorldPerks miles per dollar spent! Plus, if you are looking for more than wine or you live in an area that prohibits delivery of wine, take a look at a 800wine.com for gourmet gift baskets, desserts, Riedel crystal, and much more.
Northwest Airlines and Delta Air Lines Merger ApprovedThere is no change to your WorldPerks and/or SkyMiles accounts and you can continue to earn or redeem miles in either program. In late 2009, the WorldPerks and SkyMiles programs will merge. WorldPerks members should continue to book award travel at nwa.com and SkyMiles members should continue to book award travel at delta.com. Visit our Frequently Asked Questions to learn more about this merger.
Continental Airlines Accrual ChangesContinental Airlines has recently announced several changes to the OnePass program. WorldPerks members traveling on Continental, Continental Express and Continental Micronesia-operated flights are also subject to these changes.
- Effective for tickets purchased on or after November 15, 2008 with travel on or after January 1, 2009: WorldPerks members traveling on Continental will earn the actual miles flown rather than a minimum of 500 miles per flight. Tickets purchased prior to Nov. 15, 2008, will earn a minimum of 500 miles on segments flown on Continental regardless of travel date. WorldPerks Elite members are exempt from this change, and will continue to earn a minimum of 500 miles. See complete Continental accrual information.
- Effective for tickets purchased on or after November 15, 2008 with travel on or after March 1, 2009: The Platinum Elite mileage bonus for travel on Continental will decrease from 125% to 100%. The Silver Elite mileage bonus will decrease from 50% to 25%. The Gold Elite mileage bonus will continue to be 100%. Tickets purchased prior to Nov. 15, 2008, will earn the current Elite mileage bonuses on segments flown regardless of travel date. See complete Elite mileage bonus information.
WorldPerks Elite mileage bonuses and the 500 mile minimum remain unchanged for Northwest- and other Airline Partner-operated flights.
Introducing New WorldPerks Mileage Partner TrackItBackNorthwest Airlines is pleased to announce a new WorldPerks Mileage Partner, TrackItBack. WorldPerks members can now earn 15 miles per dollar spent with TrackItBack
If you've ever lost or misplaced a cell phone or a set of keys, you need TrackItBack. TrackItBack is the world’s leading lost and found recovery service for portable items. Simply affix a TrackItBack ID label to your personal items and register them with TrackItBack. When your lost item is reported found, TrackItBack gets your item back to you - from anywhere in the world.
Introducing PerkChoice EnhancementsBased on feedback from our customers, Northwest Airlines is pleased to introduce several enhancements to the popular PerkChoice program, which allows WorldPerks to use cash for one half of their roundtrip travel and WorldPerks miles for the other. The first program of its kind, PerkChoice bookings made on or after September 12, 2008 are now even better with several major enhancements, including:
- Mileage accrual - Earn WorldPerks miles on the paid portion of your itinerary
- Elite upgrades - If you're a WorldPerks Elite member, you now receive complimentary First Class domestic upgrades on the paid portion of your itinerary
- Mileage upgrades - Use your miles to upgrade to First Class on the paid portion of your itinerary
- Changes - For a single processing fee, you can make changes to your itinerary or receive a refund
To learn more about the improved PerkChoice, or to book a PerkChoice ticket, click here.
New Upgrade/Standby Information on nwa.comBeginning August 28, Northwest Airlines customers will be able to view their upgrade and standby status on nwa.com within 24 hours of their flight's departure. If you have been added to a standby or upgrade list for a Northwest Airlines domestic flight, you will now be able to view your respective priority and monitor your status live within the 'Manage my Reservation' section on nwa.com.
Budget is New WorldPerks Mileage PartnerNorthwest Airlines welcomes Budget Rent A Car to the WorldPerks program. WorldPerks members can now earn miles for rentals at particpating Budget locations worldwide.
To celebrate this new partnership, Budget is offering WorldPerks members up to 20% off and a very generous offer of 1,500 Bonus Miles. View the details on this introductory offer, which is valid through September 30, 2008.
This year the Car Rental & Ground Transportation category has doubled in size and options available to members. Visit the Car Rental & Ground Transportation category for more information on the 8 Mileage Partners in this category.
WorldPerks Awards on Japan AirlinesFor reservations beginning October 1, 2008, only WorldPerks members listed below are eligible for WorldPerks award travel on JAL domestic Japan flights:
- WorldPerks Elite members
- WorldPerks Visa® Cardholders
To learn more about award travel on Japan Airlines, click here.
WorldPerks & WhiteTie Agree to Discontinue PartnershipNorthwest WorldPerks and the program’s provider of concierge services, WhiteTie, have mutually agreed to discontinue their partnership effective July 26, 2008.
WorldPerks members who enrolled or renewed with WhiteTie prior to July 26, 2008 will continue to receive the Northwest and WhiteTie benefits until their membership expires but not after July 26, 2009 – whichever date comes first.
Visit the frequently asked questions page for additional information regarding the discontinuation of the Northwest / WhiteTie partnership. To login to your existing WhiteTie account, visit www.whitetie.com. You can contact WhiteTie Member Services by writing cs@whitetie.com or calling 877.VIP.6222.
Through December 31, 2008, WorldPerks members can redeem their WorldPerks miles for NWA WorldVacations® E-certificates, valid for vacation packages or hotel stays.
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The following changes have been made to our award fees:
Call Center Ticketing Fee*: $25 per person, per ticket
Call Center Assistance Fee*: $25 per person, per ticket
Due to rising fuel costs, Northwest Airlines will implement a fuel surcharge for award tickets issued on/after September 15, 2008.
For more information on WorldPerks award travel fees, please click here.
*WorldPerks Platinum and Gold Elite members are exempt from the Call Center Ticketing and Call Center Assistance fees.
WorldPerks Elite Line Customer Satisfaction SurveyStarting June 18th, you are invited to complete a 60-second survey after speaking with a WorldPerks Elite Line Agent. This Customer Satisfaction Survey will help ensure you receive the highest quality of service. Your participation is greatly appreciated!
Platinum and Gold Elite International Mileage Upgrade WaitlistNorthwest Airlines WorldPerks is excited to announce a new upgrade waitlist for Platinum and Gold Elite members which will provide a greater opportunity to upgrade to World Business Class using your WorldPerks miles on international itineraries. We understand that mileage upgrades are not always available, yet inventory is always changing. So to make it easier for you, we’ve created a waitlist that will allow you to standby to be upgraded should inventory become available.
Hertz is the Newest WorldPerks Car PartnerNorthwest Airlines is pleased to announce that Hertz is the newest WorldPerks car partner. WorldPerks members can now earn miles for Hertz rentals.
To celebrate this new partnership, Hertz is offering WorldPerks members special discounts, Bonus Miles, promotional offers and more! Learn more about Hertz and the special offers available.
Award Travel Fee ChangesThe following changes have been made to our award fees:
Online Redeposit Fee*: $50 per person, per ticket
Online or Self-service Check-in Kiosk Change Fee*: $50 per person, per ticket
For more information on WorldPerks award travel fees, please click here.
*WorldPerks Platinum Elite members are exempt from these fees.
Northwest Welcomes new WorldPerks Mileage PartnersNorthwest has expanded the mileage earning opportunities available to WorldPerks members with 3 new WorldPerks Mileage Partners. Effective April 1, 2008, Avis, SuperShuttle and ExecuCar widened the selection in the car rental and ground transportation category. At the same time, Thanks Again, a company that offers miles when you shop at participating local merchants, joined the program.
Avis
Avis is celebrating the new WorldPerks partnership by offering WorldPerks members 1,500 Bonus Miles for their first rental of 2 days or more at any airport location in the U.S. or Canada. Visit Avis to reserve a car and you can drive away with 1,500 miles.
SuperShuttle
Need a lift? The blue and yellow vans of SuperShuttle will pick you up at your home, office or hotel and bring you to the airport. Make your reservation, they’ll do the driving and you can earn 50 WorldPerks miles each way.
ExecuCar
If you prefer the luxury of a private sedan service, ExecuCar is the only limousine service to offer 150 WorldPerks miles each way. Make your reservation today.
Thanks Again
Thanks Again offers members miles when they shop with participating local merchants. Simply enroll on the Thanks Again web site and use your registered credit card the next time you make a purchase.
WorldPerks Introduces the WorldPerks Auctions ProgramWorldPerks Auctions is an all-new program enhancement that provides WorldPerks members with a new and exciting way to redeem miles. Members can use their miles to bid on vacation packages, unique events, merchandise, and much more.
Visit the new WorldPerks Auctions program now, and let the bidding begin!
Termination of Big Sky Airlines PartnershipEffective March 8, 2008, Big Sky Airlines will be ceasing all operations. Effective immediately, WorldPerks members may no longer make award travel reservations on Big Sky. WorldPerks members holding existing award travel reservations on Big Sky may redeposit or reissue for no fee. Big Sky Airlines has provided service to 14 cities in Montana, Washington and North Dakota.
WorldPerks Introduces the PerkChoice ProgramPerkChoice is an all-new exclusive offering that lets you use your WorldPerks miles for one half of your trip and pay for the other half with cash. There are no time or date restrictions and all Northwest Airlines flights qualify.
Tickets can be purchased via nwa.com or by calling a WorldPerks reservations agent at 1-800-44-PERKS. >Learn more
2008 Alaska Upgrade Certificates Now AvailableWorldPerks members who have earned Platinum Elite or Gold Elite status for the 2008 program year may now request upgrade certificates for travel on Alaska Airlines beginning March 1, 2008. The certificates entitle you to confirm an upgrade in advance when traveling on full fare types.
When traveling on any fare type, simply present your Platinum Elite or Gold Elite card at any Alaska Airlines gate or check-in counter and request be placed on the First Class upgrade waitlist.
Northwest Temporarily Suspends WorldPerks, Passenger and Baggage Agreements with Cebu Pacific AirlinesThe U.S. Federal Aviation Administration (FAA) has advised that the country of the Philippines does not comply with international safety standards set by the International Civil Aviation Organization (ICAO). Therefore, effective January 26, 2008, Northwest Airlines has temporarily suspended its WorldPerks, passenger and baggage agreements with Cebu Pacific Airlines.
If you have any questions, please contact Northwest Reservations at 1-800-44-PERKS.
Double Your Mileage Donation for Northwest Airlines' AirCares® Partner: Children’s Cancer Research Fund®From January 1st through March 31st, Northwest Airlines will match all donations to Children’s Cancer Research Fund, our featured AirCares partner, up to 1,000,000 miles.
Children’s Cancer Research Fund has a focused and clearly defined goal - eradicating childhood cancer. The funds this nonprofit organization provides enable the University of Minnesota Cancer Center, a leading pediatric cancer research facility, to continue its pioneering efforts in the prevention, diagnoses, treatment and cure of childhood cancers. Learn more about how you can help Children’s Cancer Research Fund and our many other AirCares partners.
